In every industry, there are moments that define the future—periods of transformation where the rules are rewritten, and the leaders of tomorrow emerge. 

Have you ever considered the true impact of traditional booking systems on your business's ability to meet the sophisticated demands of today's travelers? 

As you well know, the hotel industry has be...

Introduction

You have the best pricing strategy in place. You have even implemented pricing automation.

Last edition we talked about it. The power or AI; Machine learning and how it is imperative to...

Introduction

Don´t you think that it would be great to know The Secret to Guest Retention?

In the hospitality industry, customer satisfaction and loyalty are key drivers of success. But how do you m...

Introduction

As we find ourselves on the cusp of a technological renaissance within the hospitality realm, our dialogue has shifted from mere speculative fiction to formulating tangible strategies su...

Reflecting on the transformative impact of COVID-19, I recall navigating through uncertainty with limited resources and facing a unique demand landscape. The closure of 95% of our hotel portfolio was ...

Inflation Challenges in the Hospitality Sector for 2024

Since 2021 we have grappled with significant challenges. Inflationary pressures have notably escalated costs for raw materials, energy, and sta...

Introduction: Welcome to the inaugural 2024 edition of "Hospitality Labs". This year, we embark on a journey of transformative changes, exploring the most compelling shifts shaping our industry. Fo...