Last week, while teaching at Universidad Rey Juan Carlos alongside Jeong Pyon from our partner Duetto, we had a dynamic conversation about the real challenges and opportunities shaping Revenue Managem...

Recently, the iconic Britpop band Oasis sparked a controversy when they announced two additional shows at Wembley Stadium, set for the coming months. But the big news isn't just about more gigs; it's ...

Have you ever thought about how optimizing the distribution strategy can significantly boost a hotel’s overall performance?

In today’s competitive hospitality market, the way you manage your distribu...

Have you ever wondered how well you truly understand your hotel’s diverse clientele? The hospitality industry changes fast, and knowing your customers well is very important. 

Today, we’re looking at...

Have you ever wondered if our industry is truly ready for the leap to instant booking, or if we might need a crucial stepping stone first?

In my previous newsletter, we delved into the transformative...

Introduction

Don´t you think that it would be great to know The Secret to Guest Retention?

In the hospitality industry, customer satisfaction and loyalty are key drivers of success. But how do you m...

Introduction: Welcome to the inaugural 2024 edition of "Hospitality Labs". This year, we embark on a journey of transformative changes, exploring the most compelling shifts shaping our industry. Fo...